FAQs
What services does Strata Logistics offer?
We specialise in comprehensive logistics and transport solutions, including:
Dedicated Linehaul Solutions – Reliable long-haul transportation across South Africa.
Same-Day Express Courier – Fast and efficient delivery within hours.
Express Freight – High-speed freight solutions for urgent shipments.
Direct Dedicated Loads – Full truckload and less-than-truckload (FTL/LTL) services with minimal handling.
Special Cargo Handling – Secure transportation for hazardous, fragile, oversized, perishable, or high-value goods.
Contract Vehicle Solutions – Fleet management and dedicated vehicle leasing.
Maintenance Solutions – Expert fleet maintenance and repair services.
What makes Strata Logistics different from other logistics providers?
With over 20 years in the industry, we bring experience, reliability, and a commitment to excellence. Our fleet of 75+ vehicles, extensive nationwide coverage, and cutting-edge tracking technology ensure that we deliver on time, every time. We also prioritise safety, efficiency, and customer satisfaction, with a hands-on approach to every delivery.
What is linehaul transport, and why is it important?
Linehaul refers to the long-distance transport of goods between major hubs, such as from a warehouse to a distribution centre. It ensures that large volumes of cargo move efficiently across the country, reducing the need for expensive air freight while keeping supply chains running smoothly.
How does Strata Logistics ensure the safety of my goods?
We implement multiple safety measures to protect your cargo, including:
- 24/7 real-time vehicle tracking with Pulsit and DriveCam.
- DriveAlert system to monitor driver fatigue and distractions.
- Secure loading and unloading procedures.
- Trained, vetted, and continuously assessed drivers.
- Cargo protection from weather and road hazards.
What areas does Strata Logistics cover?
We cover the entire South Africa, with frequent trips to major destinations:
- 12 trips per day to Cape Town.
- 4 trips per day to East London.
- 4 trips per day to Port Elizabeth.
- 4 trips per day to KwaZulu-Natal.
- 2 trips per day to Nelspruit.
- 2 trips per day to Rustenburg.
How can I track my shipment?
All our vehicles are fitted with Pulsit Tracking, DriveCam, and DriveAlert, providing real-time visibility into your shipment’s location, speed, and delivery progress. Clients receive daily reports with departure and arrival times.
What factors should I consider when choosing between Full Truck Load (FTL) and Less Than Truck Load (LTL)?
- FTL (Full Truck Load): Best for large shipments, high-value goods, and time-sensitive deliveries.
- LTL (Less Than Truck Load): Cost-effective for smaller loads that don’t require an entire truck. If unsure, our team will help you determine the best solution for your needs.
Does Strata Logistics handle specialised cargo?
Yes! We offer tailored logistics solutions for hazardous, fragile, oversized, perishable, and high-value cargo. Each shipment is handled with extra care, ensuring compliance with safety regulations.
How does Strata Logistics ensure driver and road safety?
- Strict driver vetting process before hiring.
- Ongoing driver training and performance reviews.
- DriveAlert system for fatigue and distraction monitoring.
- Emergency response capabilities for immediate action in case of hijacking or breakdowns.
How does Strata Logistics handle fuel efficiency and sustainability?
We continuously optimise routes, maintain a fuel-efficient fleet, and explore sustainable logistics practices to reduce emissions. Our commitment to green logistics helps businesses lower their carbon footprint.
Can Strata Logistics provide dedicated vehicles for businesses?
Yes, through our Contract Vehicle Solutions, we offer businesses customised fleet leasing options, ensuring they have access to reliable transport without the burden of fleet management.
What industries does Strata Logistics serve?
We work across multiple industries, including:
- Retail & E-commerce
- Automotive distribution
- Pharmaceuticals
- Manufacturing
- FMCG (Fast Moving Consumer Goods)
- Specialised logistics sectors
How can I request a quote?
You can request a quote online via our website www.stratalogistics.co.za or call us at +27 11 968 9906. Our team is ready to customise a logistics solution tailored to your business needs.
What payment options are available?
We offer flexible payment terms based on the nature of your contract. Please speak to our team for more details on payment methods, billing cycles, and account terms.
What happens in case of a delay or emergency?
In the rare event of delays due to unforeseen circumstances, we immediately inform clients and take corrective actions to ensure minimal disruption. Our 24/7 tracking and operations teamensures rapid response to emergencies.